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All guests receiving spa treatments have not only the right, but also the responsibility to communicate openly with their therapist, aesthetician, hair stylist and/or nail technician about their service during the treatment. Any special expectations, personal preferences and/or possible concerns about how a treatment is progressing should first be addressed directly with the individual who is providing the treatment during the treatment.

If there are certain things you wish your therapist NOT to do such as work on your feet, your face, your abdomen or scalp/hair, please communicate your desires.

In addition, you have the obligation to let your therapist know about any health related conditions that could potentially cause you discomfort or harm during the course of your treatment. This would include, but is not limited to, pregnancy, recent surgeries, diabetes, injuries, high or low blood pressure, heart conditions, allergies… All of our services are designed to nurture, relax, restore and meet your specific needs.

A robe, slippers and lockers are provided for your convenience at the spa or you may choose to wear the robe from your room. It is recommended that you shower before receiving your treatment and that you disrobe for your spa services. Your therapist will leave the room as you disrobe and you will lay under a sheet on the table. Upon completion of the treatment, your therapist will again step out of the treatment room to allow you to redress into your robe. Our therapists are trained in proper draping techniques for your comfort. You may elect to receive treatments in your bathing suit or undergarments. Please remove all jewelry before visiting the spa. If you have scheduled a Thai Yoga Massage, Salon Treatment or Reflexology, please wear loose, comfortable clothing.

If you have a gender preference, please advise the spa reservationist at the time of making your appointment.